Shipping & Return Policy

We strive to offer complete customer satisfaction in your shopping experience with DENISE.


**COVID19 UPDATE: We cannot offer curbside pickup at the Mall. Store Pick Up Is Still Allowed But You Will Not Be Able to Pick Up Your Order Until the Mall Re-opens. **

We ship worldwide! We offer standard shipping on orders! 

Free shipping on orders over $99 CAD within Canada. We also over free in store pick up. 

Standard Shipping Rates & Times:

Canada - $15

United States of America - $30

International (Outside of North America) - $60

Please note that shipping costs are processed in Canada dollars. 

Shipping within Canada usually takes 2-5 business days to process & ship. Shipping generally takes 2-7 business days from the ship date to be delivered. For USA and International shipping it usually takes 5-21 business days from the ship date. 

We will issue a refund for any unworn purchases made online.(excluding return postage or shipping charges)


Purchases made online on regular priced merchandise is eligible for a full refund, store credit, or exchange within 14 days from the ship date. Please note that shipping costs will not be refunded. Any orders that are cancelled before shipping will be subjected to a restocking fee of $10 CAD.

Return Conditions:

-All returns must be unworn and unwashed. 

-Original tags must be attached.

-All bodysuits are a final sale. 

-All sale items are a final sale. 

To return an item feel free to bring it into the store or send it to the address below.  Please contact to notify us of your return. Your refund will return on your form of payment within 2-7 business days.

All returns can be sent to:


900 Maple Ave. AA15

Burlington, ON

Canada  L7S 2J8